1. Not Reading Platform Rules
New drivers often skip the terms and miss critical rules about cancellations, prohibited behaviors, or document requirements. Read platform guidance early so you avoid common violations.
2. Poor Record-Keeping
Not keeping trip records, screenshots, or receipts makes it harder to contest disputes or track earnings. Use a simple notes app or a spreadsheet to log trips, earnings, and incidents.
3. Ignoring Vehicle Maintenance
Delaying basic maintenance can cause downtime and higher long-term costs. Set reminders for oil changes, tire checks, and regular inspections.
4. Overlooking Customer Service
Friendly, clear communication improves ratings. Confirm pickup details, be courteous during interactions, and address small issues proactively.
5. Misunderstanding Earnings vs Costs
Focusing only on gross earnings can mislead you about profitability. Track expenses like fuel and repairs to ensure work is financially sensible.
How to Avoid These Mistakes
Create a checklist for document renewal, keep a digital folder with scans, set aside time weekly to review earnings and expenses, and learn from experienced drivers in local groups.